Terms of service

Terms of Service

Last updated: August 20, 2026

Welcome to Bra House. By accessing or using our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

Bra House operates this online store to provide customers with products and related services.

By using our website, you confirm that you are legally capable of entering into a purchase agreement under applicable law.

We reserve the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However, actual product colors may vary slightly depending on your device or screen settings.

Product availability may change without prior notice. We reserve the right to discontinue any product at any time.

3. Prices

All product prices are displayed on our website and may be changed at any time without prior notice.

The price applicable to your order will generally be the price displayed at the time the order is placed.

Any applicable delivery charges or other charges will be shown during the checkout process or communicated to you where applicable.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept or reject an order for reasons including:

Product availability
Incorrect pricing or product information
Incorrect or incomplete customer information
Suspected fraudulent activity
Delivery limitations
Other operational or legal reasons

If we cancel an order after payment has been received, any eligible refund will be processed according to our Return & Refund Policy.

5. Cash on Delivery (COD)

If Cash on Delivery is available, customers are responsible for providing accurate delivery information and being available to receive the order.

Repeated refusal or failure to accept COD orders may result in restrictions on future COD purchases.

6. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery timeframe provided at checkout or through our customer support.

Delivery times may vary due to factors outside our control, including courier delays, weather, public holidays, incorrect addresses, or other unforeseen circumstances.

Customers are responsible for providing a complete and accurate shipping address and contact number.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Customers should review that policy before placing an order.

For hygiene reasons, certain intimate or lingerie products may not be eligible for return or exchange if they have been worn, washed, damaged, or if their hygiene seals or tags have been removed.

8. User Conduct

You agree not to:

Use our website for unlawful purposes
Provide false or misleading information
Attempt to interfere with or damage our website
Attempt unauthorized access to our systems
Use our website to conduct fraudulent activities
Copy, reproduce, or misuse our content without permission

9. Intellectual Property

All content on the Bra House website, including logos, brand names, product images, graphics, text, designs, and other materials, is owned by or licensed to Bra House unless otherwise stated.

You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.

10. Third-Party Services and Links

Our website may use third-party services such as payment processors, shipping providers, analytics tools, or other service providers.

Third-party services may have their own terms and privacy policies. Bra House is not responsible for the terms, policies, or practices of third-party services that we do not control.

11. Disclaimer

We make reasonable efforts to keep our website and information accurate and available. However, we do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.

To the extent permitted by applicable law, Bra House will not be responsible for losses resulting from circumstances beyond our reasonable control.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Bra House shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and use personal information.

14. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated Last Updated date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan, unless otherwise required by applicable law.